Teletherapy in Texas: How to Get Started, Privacy, & Cost (Is It Right for You?)
For many individuals and families across Texas, teletherapy has become an effective and flexible way to receive mental health support — without the barriers of travel or long wait times.
Read more below to learn how teletherapy works in Texas, what to expect regarding privacy and cost, and how to decide whether teletherapy is the right option for you. You can also explore our full range of mental health services at C-Trilogy Outreach.
What Is Teletherapy and How Does It Work in Texas?
Teletherapy allows clients to receive mental health services through secure video or phone sessions with licensed professionals. In Texas, teletherapy is fully regulated, and providers must meet the same professional and ethical standards as in-person care.
At C-Trilogy Outreach, our teletherapy services are delivered by licensed clinicians who are authorized to practice in Texas and trained to provide high-quality, client-centered care through our behavioral health services.
Research continues to show that teletherapy can be just as effective as in-person therapy for many mental health needs, including anxiety, depression, trauma-related concerns, stress management, and life transitions. You can learn more about our treatment approaches on our Resources page (link to Resources).
How to Get Started with Teletherapy at C-Trilogy Outreach
Starting teletherapy is simple and designed to minimize stress.
1. Schedule an Appointment
Clients can contact our team to schedule an initial appointment and discuss whether teletherapy is an appropriate option based on their needs.
2. Prepare for Your Session
You’ll need:
A smartphone, tablet, or computer
Reliable internet access
A private, quiet space
Our team will guide you through the technology and ensure you feel comfortable before your first session. If you have questions before getting started, visit our Frequently Asked Questions.
3. Attend Your First Session
During your initial visit, your provider will:
Review consent and telehealth policies
Discuss your goals and concerns
Answer any questions about virtual care
From there, sessions are scheduled just like traditional therapy.
Is Teletherapy Private and Secure?
Yes. Privacy is a top priority at C-Trilogy Outreach.
We use HIPAA-compliant telehealth platforms designed to protect your personal health information. These platforms use encryption and secure data handling to maintain confidentiality. Learn more about our approach to care and privacy.
Clients can support their privacy by:
Choosing a private space for sessions
Using headphones
Avoiding shared or public Wi-Fi networks
Our providers review privacy expectations and telehealth policies with every client to ensure transparency and comfort.
What Does Teletherapy Cost in Texas?
Teletherapy costs vary depending on insurance coverage and individual circumstances.
Insurance & Payment Options
At C-Trilogy Outreach, we accept:
Medicare and Medicaid, including Texas community health plans
Most private insurance plans
TRICARE
For individuals without insurance, sliding scale payment options may be available based on eligibility.
Contact us to help verify benefits and answer billing questions before your first appointment.
Is Teletherapy Right for You?
Teletherapy can be a great option for many people — but it may not be the right fit for everyone.
Teletherapy May Be a Good Choice If You:
Live in a rural or underserved area
Have transportation or scheduling challenges
Prefer receiving care from home
Want consistent access to mental health services
In-Person Services May Be More Appropriate If You:
Need intensive or crisis-level care
Prefer face-to-face interaction
Do not have a private or safe space for sessions
At C-Trilogy Outreach, our providers work collaboratively with clients to determine the most appropriate level and format of care based on individual needs and goals.
Our Commitment to Accessible Mental Health Care in Texas
C-Trilogy Outreach is committed to expanding access to mental health services across Texas. Teletherapy allows us to reach individuals and families who might otherwise face barriers to care — while maintaining the same standard of quality, compassion, and professionalism as in-person services.
If you or someone you love is experiencing emotional distress or needs immediate support, help is available through our 24/7 Crisis Hotline.
Take the Next Step
If you’re interested in teletherapy or would like to learn more about services at C-Trilogy Outreach, contact us today to speak with our team and begin the intake process.
